POLICIES

Paying with a gift card? Please contact us to place your order by phone. 541.832.2179

SHIPPING POLICIES

For order purposes your billing and shipping address MUST match. (FFL information can be sent via email or in the comment section of your order) Our company uses USPS for our standard shipping. UPS 2nd Day, 3 day select and Ground shipping is optional per customer request within 12 hours of placing online order. All orders placed directly through our website ship approx. within 3 to 5 business days. If your order was place by phone or email, then it will ship within 5 to 7 days. Once the order has been shipped you will receive a shipping confirmation with a tracking number for your package. This confirmation and tracking number will be emailed to you.

V Seven insures all shipped packages for loss and/or damage. Shipping insurance covers the package if it is lost or damaged in transit. Insurance does not cover stolen packages. If the carrier (USPS,UPS,FedEx) states the package has been delivered, then no insurance claim can be filed. Orders that are stolen after delivery are not refunded or replaced. V Seven emails each customer a shipping confirmation with a tracking number. It is the recipients responsibility to track and retrieve their package in a timely manner.

For phone/email orders, credit/debit cards are processed approx 1 to 2 days prior to order shipment. Orders for custom work, i.e barrel fluting or coating, your card will be processed the same day you placed the order with us. For checks, allow approx. 10-14 business days for clearance. Your package will ship the following business day.

**All barrel orders and orders over $500 require a signature for delivery**

RETURN POLICIES

All custom work completed by V7 Weapon Systems is considered a final sale.

Return Policy Information

V7 Weapon Systems, LLC offers a 30 day return, refund and exchange policy. You must contact V Seven Weapon Systems via email prior to any return, refund, or exchange to receive a RA number. We will request your order number, so please have that available. All returns must include your contact info, the order/invoice number, and RA number provided by V Seven. V Seven will also provide an RMA form for you to complete and send with your return. Missing documentation from the return package will result in processing delays.

Items that are uninstalled/unused and in the original sealed packaging can be returned and are subject to a 15% restocking fee. If the product and packaging has been opened, damaged or used, the return is subject to a 25% restocking fee, or may be rejected. The return must include all accessories and documentation that were shipped with the product. Shipping charges and/or shipping costs are not refunded by V Seven Weapon Systems. Product refunds are issued within 2-3 business days of receipt.

If you wish to exchange the unused, uninstalled, and unopened items, you will receive a store credit for the returned products. The store credit will be applied to your customer log-in account.

Item Return/Exchange Procedure

1. Contact us to receive a Return Authorization Number (RA#)

2. Ship the item(s) back to us in the original packaging. Thoroughly wrap and package/box item(s) making sure all parts are secure. It’s best to insure the package and retain your tracking information. We are not responsible for lost/damaged packages during transit.

3. Ship all returns via USPS, UPS, or FedEx to:

Address will be provided during the RMA process.

4. Return/Exchanges must be completed within 30 days of your original order date.

Product damaged by customer negligence or misuse is not covered under manufacturer's warranty.

PRIVACY POLICY

Collection of your Personal Information

When ordering products from our secure web site, V SEVEN Weapon Systems collects personal information. This information may include your e-mail address, name, home or work address, telephone and credit card number.

Use of your Personal Information

To process transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent other than for the express purpose of delivering the purchased product or service requested.

Security of your Personal Information

V SEVEN Weapon Systems is committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you purchase product(s) from our website.