Our company uses USPS for our standard shipping. UPS 2nd Day, 3 day select and Ground shipping is optional per customer request within 12 hours of placing online order. All orders placed directly through our website ship approx. within 3 to 5 business days. If your order was place by phone or email, then it will ship within 5 to 7 days. Once the order has been shipped you will receive a shipping confirmation with a tracking number for your package. This confirmation and tracking number will be emailed to you.
All custom work completed by V7 Weapon Systems is considered a final sale.
For item returns:
- Contact us to be issued a Return Authorization number (RA#).
- Ship the item(s) back to us in the original package (in brand new condition). Thoroughly wrap and box item(s) making sure all parts are secure. It's best to insure the package and retain your tracking information. We are not responsible for lost/damaged packages during transit. Do not ship item(s) back without first receiving an RA#.
- Refunds for item(s) purchased will be applied to the original debit/credit card used, or in most cases, a gift card will be issued. Please allow 1 to 2 billing cycles of your statement for the refund to appear. If paid by check, a refund will be issued by check and sent USPS.
- Ship all returns to:
ATTN: V Seven Returns
PO BOX 929
Grants Pass, OR 97528
- Returns/Exchanges must be completed within 30 days of placing your order.
- Re-stocking fees may apply to items returned. (V SEVEN does not refund and/or pay for return shipping of items.)
Collection of your Personal Information
When ordering products from our E-commerce web site, V SEVEN Weapon Systems collects personal information. Such as your e-mail address, name, home or work address, telephone and credit card number.
Use of your Personal Information
Any of the information we collect from you may be used in one of the following ways:
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Security of your Personal Information
V SEVEN Weapon Systems is committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.