POLICIES

SHIPPING POLICIES

Our company uses USPS for our standard shipping. UPS Next Day, 2nd Day, and Ground shipping is optional per customer request within 24 hours of placing online order.  All orders placed directly through our website ship approx.  within  3 to 5 business days.  If your order was place by phone or email,  then it will ship within  5 to 7 days.  Once the order has been shipped you will receive a shipping confirmation with a tracking number for your package.  This confirmation and tracking number will be emailed to you. 

For phone/email orders, credit/debit cards are processed approx 1 to 2 days prior to order shipment. Orders for custom work, i.e barrel fluting or coating, your card will be processed the same day you placed the order with us.  For checks, allow approx. 10-14 business days for clearance. Your package will ship the following business day. 

RETURN POLICIES

All custom work completed by V7 Weapon Systems is considered a final sale.

For item returns:

  1. Contact us to be issued a Return Authorization number (RA#).
  2. Ship the item(s) back to us in the original package (in brand new condition). Thoroughly wrap and box item(s) making sure all parts are secure. It's best to insure the package and retain your tracking information. We are not responsible for lost/damaged packages during transit. Do not ship item(s) back without first receiving an RA#.
  3. Refunds for item(s) purchased will be applied to the original debit/credit card used. Please allow 1 to 2 billing cycles of your statement for the refund to appear. If paid by check, a refund will be issued by check and sent USPS.
  4. Ship all returns to: 
    ATTN: V Seven Returns
    PO BOX 929
    Grants Pass, OR 97528
  5. Returns/Exchanges must be completed within 30 days of placing your order.
  6. Re-stocking fees may apply to items returned.

PRIVACY POLICY

 

Collection of your Personal Information

When ordering products from our E-commerce web site, V SEVEN Weapon Systems collects personal information. Such as your e-mail address, name, home or work address, telephone and credit card number.

 

Use of your Personal Information

Any of the information we collect from you may be used in one of the following ways:

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

Security of your Personal Information

V SEVEN Weapon Systems is committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

541.218.9808

info@vsevenweapons.com

Copyright © 2013 V SEVEN WEAPON SYSTEMS